Occupation/trade:
Hotel front desk clerks Jobs In British Columbia, Canada

Description
Job Summary: As a Westin Front Desk Agent you will be responsible for ensuring our guests have a smooth check in and check out. You will answer the telephones, respond to guest inquiries, and explain services and packages available in the hotel.
Duties & Responsibilities: – Provide prompt and efficient check in and out while adhering to Westin standards – Up-sell rooms and suggest the use of outlets on our property – Solicit qualified new members for the Bonvoy preferred guest program – Provide various concierge services when concierge is unavailable ? Explain services and packages available within the hotel – Follow basic accounting principles: collect, post, verify and be able to explain all charges on a guest’s room account – Process express check outs and delayed charges – Control security measures by observing and reporting any unusual activities and potential problems – Conduct business center activities such as photocopying, faxing, printing and occasional secretarial duties – Handle all telephone calls while maintaining Westin’s operating procedures – Utilize knowledge of other departments to transfer calls efficiently and effectively to increase sales and customer satisfaction – Troubleshoot deficiencies and assign maintenance tasks as needed – Assign guest request to appropriate associate/department – Maintain knowledge of In Room Dining menu and procedure and adhere to these procedures – Balance personal audit at the end of each shift – Follow basic accounting principles including all credit procedures – Use Microsoft Office, Galaxy and Lightspeed – Comply with WRS?s Occupational Health and Safety Program and the Regulations of WorkSafeBC – Report any unsafe conditions, practices or injuries to their supervisor as soon as possible – Set a good safety example – All other duties as assigned
Training:
Linguistic skills:
Professional experience:
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Work benefits and bonuses:
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How to Apply
Hotel front desk clerks Jobs – 28 Job Openings In Canada
Job Title | Number of vacancies | Place of work | Action |
---|---|---|---|
AGENT AU SERVICE A LA CLIENTELE | 3 | Newfoundland and Labrador: St. John’s | View & Apply |
Front Desk | 3 | Yukon: Whitehorse | View & Apply |
Front Desk Agent | 1 | Yukon: Dawson City | View & Apply |
Front Desk Agent | 1 | Alberta: Banff | View & Apply |
Front Desk Agent | 4 | Prince Edward Island: Charlottetown | View & Apply |
Front Desk Agent | 3 | British Columbia: Vernon | View & Apply |
Front Desk Attendant | 2 | Northwest Territories: Yellowknife | View & Apply |
Guest Experience Agent | 5 | British Columbia: Whistler Québec: Mont-Tremblant, Montreal Ontario: Collingwood | View & Apply |
Guest Service Agent (Front Desk) | 1 | Yukon: Whitehorse, Dawson, Mayo | View & Apply |
Guest Services Representative | 2 | British Columbia: Tofino | View & Apply |
Night Auditor | 1 | British Columbia: Tofino | View & Apply |
Night Auditor | 1 | Alberta: Banff | View & Apply |
Reservations Agent | 1 | British Columbia: Tofino | View & Apply |
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